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As an expanding company, we are constantly seeking the next wave of ambitious and talented individuals to help take our business forward. Learn more about our opportunities below, and get your future started at FBC.

Customer Service Representative

Job Summary:

The Customer Service Representative serves as the face of the company. In most cases, they are the primary company representative, who communicates with our clients. As a result, it is important for each representative to deliver a positive customer service experience. This is accomplished by listening to each customer in order to gain an understanding of their individualized needs and build and maintain relationships.

Job Responsibilities:

  • Respond to incoming communications from internal and external customers and where necessary resolve and escalate issues as needed.
  • Provide information and quote prices for all services.
  • Communicate, and coordinate all and transportation arrangements, territory management and business trips.
  • Improve the Customer friendliness and ease of use of Customer Facing Solutions.
  • Handle additional administrative responsibilities, reports and/or projects that involve Customer Support at management discretion.
  • Research customer claims ensuring the highest level of customer service on every call and ensure that all service complaints are handled diplomatically.
  • Uses product knowledge to provide alternative solutions to customers’ issues

Benefits of Working With FBC:

  • Opportunities to Travel
  • Personal Growth and Development
  • Cross-training in sales and consulting
  • Opportunities for Advancement
  • We only promote within our company

Qualification:

  • Bachelor's Degree preferred but not required
  • Customer service and marketing experience preferred
  • Ability to multi-task and prioritize
  • Critical thinking and problem solving skills
  • Proficient with Microsoft Office (Word and Excel)
  • Superior interpersonal and written/oral communication skills
  • Team player

Entry Level Marketing Communications

Job Summary:

FBC, Inc. has an immediate opening for the right individual to join us as Marketing Communication Representative, based in the local Miami area. This position contributes to FBC's success by communicating the features and benefits of our clients’ brands and services in order to drive sales and brand loyalty.

Job Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options Cross sell products
  • Build productive trust relationships with customers
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Benefits of Working With FBC:

  • Paid Training
  • Travel Opportunities - Domestic and International
  • We only promote from within - all promotions are merit-based
  • Personal Growth and Development

Qualification:

  • Bachelor's Degree preferred but not required
  • Excellent Communication Skills
  • Proven Leadership Ability
  • A competitive spirit and strong work ethic
  • Must be able to work in South Florida Area
  • Able to work well with a team as well as independently

Management Trainee

Job Summary:

We are currently hiring for an ENTRY LEVEL Management Trainee position. Recent college graduates and entry level applicants are encouraged to apply. We will provide full, hands-on job training. This is a competitive position that starts on the ground floor but offers rapid advancement towards a management role. This position would be working with an up and coming leader in the area, so we are looking for a fast paced, high energy, competitive minded individual.

Job Responsibilities:

  • Keep track of sales through regular sales reports
  • Respond to queries from clients and customers
  • Create brand awareness for clients
  • Attend regular team meetings
  • Help create new and innovative training techniques
  • Attend client meetings to discuss strategies for sales and marketing
  • Travel to various marketing events
  • Establish and maintain customer bases for clients
  • Acquire a good knowledge of the brand and product in order to better promote them

Benefits of Working With FBC:

  • Paid Training
  • Travel Opportunities - Domestic and International
  • We only promote from within - all promotions are merit-based
  • Marketing and sales events

Qualification:

  • COMPETITIVE, individuals to take our company to the next level.
  • DETERMINED to satisfy client needs
  • DEMONSTRATE GREAT COMMUNICATION & PERSONAL SKILLS
  • LEADERSHIP qualities
  • TAKE CHARGE personality
  • BUSINESS MINDSET

Sales Account Manager

Job Summary:

We are currently seeking candidates to fill an entry level Sales Account Manager position! As an entry level Sales Account Manager at FBC, Inc. you will meet one on one with customers and potential customers to develop relationships and grow our client base. FBC, Inc. is looking for individuals who are committed to growing their career in the sales and business development field.

Job Responsibilities:

  • Be able to meet individual sales quotas and help train others to do the same
  • Learn sales team leadership and development
  • Promote and sell products to current and potential customers within a defined geographical events space.
  • Uses functional and technical knowledge of our clients’ products and customer markets to meet or exceed customer needs.
  • Establish and maintain excellent communications and sound working relationships with co-workers and assigned physicians and healthcare providers
  • Actively participate in scheduled company sales meetings, district and regional conference calls and other business meetings.

Benefits of Working With FBC:

  • You will work within a growing company where opportunity for advancement is available
  • You will receive specialist sales and marketing training from our clients and management team
  • You will be rewarded with travel opportunities. R&R weekends and team nights are planned regularly to foster a fun working environment./li>
  • Our rewards systems and bonus structure is ideal for goal orientated individuals.

Qualification:

  • Bachelor’s degree is preferred but not required
  • 2+ years of B2B sales experience
  • Experience in publishing, education, or technology sales
  • Ability to influence decision makers and close sales
  • Excellent communication and presentation skills
  • Strong time management skills
  • The drive to succeed and the ability to thrive in a dynamic sales environment

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