DESK

The shift.

Open roles on the routes.

Canvasser

Holds one sentence in a B2B, B2C, or retail stop and writes down what was said.

  • Learns the product or the gift before the shift.
  • Stays inside the sentence on the brief.
  • Hands the day back to a lead who was trained up from the floor.

Shift lead

Runs the route: who is where, which channel, and what the next week should retain.

  • Opens the shift with the one allowed sentence.
  • Separates a retail stop from a door-to-door stop.
  • Checks retention, not only the day’s count.

People desk

Keeps training pointed at managers who can run a market.

  • Starts people at entry level, which is the firm’s own claim.
  • Ties this page to the Miami desk.
  • Treats these sketches as descriptions.